Shipping policy

The PRODUCTS offered can only be delivered within the TERRITORY.

It is impossible to place an order for any delivery address outside this TERRITORY.

PRODUCTS are shipped to the delivery address(es) indicated by the CLIENT during the ordering process.

Shipping time

The lead times for order preparation and invoicing, prior to shipment of PRODUCTS in stock, are indicated on the SITE. These times do not include weekends or public holidays.

An e-mail message will automatically be sent to the CLIENT when the PRODUCTS are dispatched, provided that the e-mail address given in the registration form is correct.

Delivery times & costs

During the ordering process, the SELLER indicates to the CLIENT the possible delivery times and shipping methods for the PRODUCTS purchased.

Shipping costs are calculated according to the delivery method.
The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased.

Delivery times and costs are detailed on the SITE.

In the absence of any indication or agreement as to the delivery date, the SELLER shall deliver the PRODUCT without undue delay and no later than thirty (30) days after the conclusion of the contract. (Article L.216-1 of the French Consumer Code).

Terms of DELIVERY

The parcel will be delivered to the CLIENT upon signature and presentation of proof of identity.

In the event of absence, a delivery notice will be left for the CLIENT to pick up the parcel at the post office.

Delivery problems

The CLIENT is informed of the delivery date when choosing the carrier, at the end of the online ordering procedure, before confirming the order.

Deliveries will be made within a maximum of thirty (30) days. Failing this, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable period, and in the event of non-delivery within this period, the CUSTOMER may cancel the contract.

The SELLER will reimburse the CLIENT, without undue delay from receipt of the letter of termination, the total amount paid for the PRODUCTS, including taxes and delivery charges, by the same method of payment used by the CLIENT to purchase the PRODUCTS.

The SELLER is responsible until the PRODUCT is delivered to the CLIENT. It is reminded that the CLIENT has a period of three (3) days to notify the carrier of any damage or partial loss noted at the time of delivery.